Remote Control

Technical Support

Tel.: +34 96 131 8120


A Remote-Control Diagnosis License is provided as an optional accessory with Polymer Char instruments. It allows Polymer Char’s service engineers to connect to the instrument’s computer for problem diagnosis and troubleshooting.

To establish a connection with our remote-control system, the instrument’s computer must have Internet access.

If you need technical support via remote connection, please contact us to arrange an appointment, this will help us provide a more efficient service.

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