Remote Control


More information:
Technical Support

Tel.: +34 96 131 8120
support@polymerchar.com

 

Remote Control is provided as an optional accessory together with all of our instruments to allow Polymer Char engineers access to them (when agreed) from the Service Center located in our headquarters.

All Polymer Char Software Packages have Virtual Instrumentation design that allows monitoring the status of the instrument’s hardware. Thus, the Remote Control accessory becomes a powerful tool that provides an immediate diagnosis when required and advises the User on actions to take.

Internet access is the only requirement to establish a connection with our Remote Control system. An appointment must be previously set, typically by e-mail or telephone, to provide a more efficient service. The engineer will provide detailed instructions in order to set up the Remote Control connection.

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