Technical Support




General Inquiries

General Inquiries

If you have any questions related to the maintenance of any of our instruments, or you need advice concerning our technical service, please contact:

Tel.: +34 96 131 8120
support@polymerchar.com

Office Hours

Office Hours

Monday-Thursday: 8:30 to 14:00 - 15:00 to 18:00 hrs
Friday: 8:30 to 14:00

Time zone: Central European Time (CET).

Site Support and Remote Control

Site Support and Remote Control

If you are seeking Technical Support through direct access via chat contact us at:
support@polymerchar.com.
One of our engineers will send you instructions for remote control.

Maintenance Packages and Spare Parts

Maintenance Packages and Spare Parts

For information about our Maintenance Packages, Spare Parts, or any other purchase option, please contact us at:

Tel.: +34 96 131 8120
sales@polymerchar.com