General Inquiries

If you have any questions related to the maintenance of any of our instruments, or you need advice concerning our technical service, please contact:

Tel.: +34 96 131 8120
support@polymerchar.com

Office Hours

Monday-Thursday: 8:30 to 14:00 - 15:00 to 18:00 hrs
Friday: 8:30 to 14:00

Time zone: Central European Time (CET).

Site Support and Remote Control

If you are seeking Technical Support through direct access via chat contact us at:
support@polymerchar.com.
One of our engineers will send you instructions for remote control.

• Remote Control

Maintenance Packages and Spare Parts

For information about our Maintenance Packages, Spare Parts, or any other purchase option, please contact us at:

Tel.: +34 96 131 8120
sales@polymerchar.com

• Maintenance Contracts