Technical Support
General Inquiries
If you have any questions related to the maintenance of any of our instruments, or you need advice concerning our technical service, please contact:
Tel.: +34 96 131 8120
support@polymerchar.com
Office Hours
Monday-Thursday: 8:30 to 14:00 - 15:00 to 18:00 hrs
Friday: 8:30 to 14:00
Time zone: Central European Time (CET).
Site Support and Remote Control
If you are seeking Technical Support through direct access via chat contact us at:
support@polymerchar.com.
One of our engineers will send you instructions for remote control.
Maintenance Packages and Spare Parts
For information about our Maintenance Packages, Spare Parts, or any other purchase option, please contact us at:
Tel.: +34 96 131 8120
sales@polymerchar.com