Privacy Policy


For the purpose of the General Data Protection Regulation (EU) 2016/679 (GDPR), the entity responsible for the data collected is Polymer Characterization S.A. Gustave Eiffel 8, Paterna, Valencia Technology Park, E-46980 Spain.


How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you:

Contact us via email, phone, or any of our website forms.

Subscribe to our newsletter.

Voluntarily complete a customer survey.

Sign up to attend any of our events.

Use or view our website, via your browser’s cookies.


How will we use your data?

We collect your data with the following purposes:

To carry out our obligations arising from any contracts entered between you and us and to provide you with the information, products and services that you request from us.

If you have given your consent (or unless you have subsequently withdrawn it), to contact you to provide information about products or services we think might interest or benefit you.

To administer our site and for internal operations, including data analysis, testing, research, statistical and survey purposes.

To improve our site to ensure that content is presented in the most effective manner for you and for your computer.


What data do we collect?

Personal identification information: name, company, email address, company address, and phone number.

Administrative information: bank or card details to process payments, company information for invoicing and accounting purposes, etc.

Technical information: Internet protocol (IP) address used, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform. Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages.


How do we store your data?

Polymer Char securely stores your data at Polymer Char’s servers. The necessary security measures have been put in place to safeguard your data.

We will keep your data for the period necessary to fulfil the purpose for which the data was collected, or for the period required by law.


What are your data protection rights?

We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access: you have the right to request Polymer Char for copies of your personal data.

The right to rectification: you have the right to request that Polymer Char correct any information you believe is inaccurate. You also have the right to request Polymer Char to complete the information you believe is incomplete.

The right to erasure: you have the right to request that Polymer Char erase your personal data, under certain conditions.

The right to restrict processing: you have the right to request that Polymer Char restrict the processing of your personal data, under certain conditions.

The right to object to processing: you have the right to object to Polymer Char’s processing of your personal data, under certain conditions.

The right to data portability: you have the right to request that Polymer Char transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us at



Polymer Char uses cookies in a range of ways to improve your experience on our website, for more information on which cookies we set and how to manage them, please read our Cookies Policy


Changes to our privacy policy

Polymer Char keeps its privacy policy under regular review and places any updates on this webpage. This privacy policy was last updated on February 14, 2020.


How to contact us

If you have any questions about Polymer Char’s privacy policy, the data we hold about you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us at

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